Original ask submitted :

Bonjour, j’ai des soucis avec mon Acer Liquid Gallant, il m’est impossible d’installer mes pilotes avec windows 8 professionnel, je voulais savoir si vous alliez faire une mise à jour du pilotes pour qu’il soit compatible avec windows 8, car ce n’est pas évident que le téléphone soit pas reconnu par mon pc eMachines ! J’attends une réponse de votre part, merci de votre compréhension, au faite, allez vous faire une version android 4.2 pour ce téléphone ?

Answer :  Hi Pedro, I try to surf on the official website of Acer, they don’t have driver compatibility with Windows 8. May be you must wait until the official website give new software that can be downloaded in next time

Answer : Hi aditya kurhade , thanks for your ask. To install the kies you must sure that you fulfill the system requirement.

• OS : Microsoft® Windows XP, Vista, Windows 7, Windows 8
• CPU : Intel Pentium 1.8 GHz or greater (Intel Core 2 Duo 2GHz recommended)
• Memory (RAM) : 1GB (Recommended)
• Hard Drive Space : At least 500MB
• Screen Resolution : 1024 x 768
• Required Software : Microsoft .Net Framework v3.5 SP1 or later, Windows Media Player 11 or later and DirectX v9.0 or later. Following software needed to install Samsung Kies software without internet connection.
• Windows Imaging Component (WIC) – Download 
• .NET Frame work 4 – Download

Question Ask submitted on 25/11/12

hello sir,

i have Samsung star 3 s5222 duos mobile. i tried to connect mobile to pc with windows os using Samsung kies 2.5. it said that it is unable to join the phone to kies. please help me. i will be eagerly waiting for your responce. 
thanking you.

Answers : Hi dharmendra, please look this if your PC Sync for  Samsung Star 3 Duos is not working :

• On your computer, turn off synchronization applications or antivirus applications temporarily.
• Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
• Check that the cable is properly connected to the PC and to the phone.
• Alternatively, try to use another USB port on the PC.
• Turn the phone off and then back on.
• Your USB drivers may need to be reinstalled: just uninstall and install the Samsung PC Suite again.
• Try Another version of pc sync please find on bottom link on this page : http://supportscentre.com/download-pc-suite-studio-for-all-samsung-type.html

Original Question Submitted on 2012/12/04 at 8:10 am

Ur kies software for Samsung Star 3 Duos is not working..>>>

Answers : Hi Rahul,  if your kies Samsung Galaxy S2 is not working :

• Check on your computer, turn off synchronization applications or antivirus applications temporarily.
• Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
• Check that the cable is properly connected to the PC and to the phone.
• Alternatively, try to use another USB port on the PC.
• Turn the phone off and then back on.
• Your USB drivers may need to be reinstalled: just uninstall and install the Samsung PC Suite again.
• Try Another version of pc sync please find on bottom link on this page : http://supportscentre.com/download-pc-suite-studio-for-all-samsung-type.html

Original Question Submitted on 2012/12/01 at 11:10 am

Need software for Samsung Galaxy S2, because I have but  is not working..>>>

Answer : Hi Souvick, thanks for your asked. please try this solution :

-On your computer, turn off synchronization applications or antivirus applications temporarily.
-Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
-Check that the cable is properly connected to the PC and to the phone.
-Alternatively, try to use another USB port on the PC.
-Turn the phone off and then back on.
-Your USB drivers may need to be reinstalled: just uninstall and install the Samsung PC Suite again.

-Also choose another version of kies software, please try here

• Download Kies Samsung PC Suite
• Download New PC Studio Samsung
• Download page PC suite Samsung 

Original Question Submitted on 2012/11/28 at 5:51 pm

i have installed the kies software but on connecting it to my S5222, the software says that the phone is not supported.. plz help..

Answer : Hi Harish, If you have any connection problems, please follow the instructions below:

USB connection:

1. On your computer, turn off synchronization applications or antivirus applications temporarily.
2. Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
3. Check that the cable is properly connected to the PC and to the phone.
4. Alternatively, try to use another USB port on the PC.
5. Turn the phone off and then back on.
6. Your USB drivers may need to be reinstalled: just uninstall and install the Spice PC Suite again.

Question Submitted on 2012/11/18 at 1:25 pm

Spice phone manager for M5445 downloaded but it does not recognise the phone when its connected to the computer and on device manager shows yellow exclamation looks like it needs some drivers can you help

Answer : Hi Malik , To transfer (via a Bluetooth adaptor) Photo/Video files, from the Samsung SGH-A887 (Solstice) phone, to a PC follow the steps below:

Setting on the Samsung Samsung C3312 to phone

From the standby screen, turn Bluetooth On, To enable or disable Bluetooth follow the steps below:

1. From the standby screen, press Menu Then Press Settings
2. After this Press Connectivity > Press Bluetooth > Press the Bluetooth icon below to enable or disable Bluetooth

Note: When enabled, the handset will show the Bluetooth icon  at the top of the display

Setting Turn Bluetooth Visibility On

To change the Bluetooth visibility setting follow the steps below:

1. From the standby screen, press on Menu
2. Press on Settings >Press on Connectivity > Press on Bluetooth  > Press on Visible
3. Press on Yes to change the Bluetooth Visibility setting

Caution: When the Bluetooth Visibility is turned on, the handset is wirelessly transmitting its phone name and status to every Bluetooth device within range. This transmission can pose a security risk and incite unauthorized connection to the handset. Therefore, it is recommended that Bluetooth Visibility remain hidden until necessary. If the handset is not visible, you can still detect and connect to other Bluetooth devices, while still hiding yourself from others.

Setting Connect via Bluetooth to PC

1. On your the PC Connect the Bluetooth adaptor to the PC’s USB port
2. Search for Bluetooth devices
3. Select the device: Samsung C3312  to pair with the PC
4. Exchange PIN code(s) on both the PC & phone to pair devices (default pass code is “0000”)

How to connect the Samsung C3312 with the PC/Laptop for Internet :-

1. Enable the Bluetooth in the laptop and phone simultaneously.

2. If you find your connection a bit slow or facing problems in opening the page then you have another option to connect the mobile phone to laptop/PC with USB cable.

3. After pairing the devices you would need to click up the dial up network service and get connected to internet. The default dial up number is *99***1#.
This number works with certain GPRS services. If required put the correct ISP number and once the connection gets successful, you get the shortcut to desktop.

Question Submitted on 2012/11/19 at 12:19 pm

sir can you please explain the complete method of connecting samsung c3312 to pc via bluetooth for gprs. because whenever i try to connect it to gprs it shows unable to connect or device is not supported.

• Product Family: Smart Handheld
• Product Line: beTouch Series
• Product Model: E110

Download driver Acer E110 : Click here

Save it to your PC and install it to connect your smart handheld to your computer

Question Submitted on 2012/11/06 at 9:18 am

so nice i also needed e110 pc suite ………… thanks

Answer : Hi Siddarth , try Bluetooth connection:

1. Make sure that Bluetooth is enabled on both your PC and on the phone.
2. Try turning the phone off and then back on.
3. Remove your phone in the Bluetooth configuration panel on the PC and run the Phone
4. Connection wizard again.

Note : Sometime in many type of Samsung phone, the ‘Connect With Bluetooth’ option is offered in Kies in order to frustrate you and waste your time, by suggesting you can do something which you can’t. Then discovered it’s easier via USB cable.  Just go to Settings -> About Phone -> USB settings.  .

Original Question Submitted on 2012/11/01 at 11:50 am

hello, i hav the samsung kies. but hw shd i connect using bluetooth,, rather than using datacord, which i dont hav. please help me or email me dear admin.
thanQ

Answer : Hello, Naresh, Please et the most out of your Spice phone through these software. Look for the link below and click to download.

Download link : Spice m-6800 Flo Handset Manager Software

Try the following actions not connecting to pc in pc suit mode , but is connecting in charger mode only:

1. Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
2. Check that the cable is properly connected to the PC and to the phone.
3. Alternatively, try to use another USB port on the PC.
4. Turn the phone off and then back on.
5. Your USB drivers may need to be reinstalled: just uninstall and install the Spice PC Suite again.
6. On your computer, turn off synchronization applications or antivirus applications temporarily.

I hope its can help you

From: J. Naresh <j***@ymail.com>
To: "mustikamax@yahoo.com" <mustikamax@yahoo.com>
Original Email Sent: Sunday, September 9, 2012 12:22 AM
Hi

Got your mail address from your site. My spice m-6800 flo in not connecting to my window 7 pc in pc suit mode , but is connecting in charger mode only. Tried many things with no result , will appreciate if u could guide me to resolve the issue.

Thanks
Naresh