Answer : Hello Truth Alone Triumphs , Please try the following actions not connecting to pc in pc suit mode , but is connecting in charger mode only:
- Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
- Check that the cable is properly connected to the PC and to the phone.
- Alternatively, try to use another USB port on the PC.
- Turn the phone off and then back on.
- Your USB drivers may need to be reinstalled: just uninstall and install the Samsung Galaxy Y pro Duos 5512 PC Suite again.
- On your computer, turn off synchronization applications or antivirus applications temporarily.
I hope its can help you
From: Truth Alone Triumphs <js*****@ gmail.com>
Sent: Sunday, August 19, 2012 4:39 AM
Original Question Sent: Please help me
Hi
I am James. I am using Samsung Galaxy Y pro Duos 5512 handset.I downloaded Samsung Kies through your website :-
But while connect the mobile phone with PC, there comes a message at right bottom of the screen saying that Windows XP does not recognize my phone.
Please help me to fix this problem buddy.
Thanks
James
