Subject: Spice m-6800 Flo – PC Suite/ Sync connection problem.

Answer : Hello, Naresh, Please et the most out of your Spice phone through these software. Look for the link below and click to download.

Download link : Spice m-6800 Flo Handset Manager Software

Try the following actions not connecting to pc in pc suit mode , but is connecting in charger mode only:

1. Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
2. Check that the cable is properly connected to the PC and to the phone.
3. Alternatively, try to use another USB port on the PC.
4. Turn the phone off and then back on.
5. Your USB drivers may need to be reinstalled: just uninstall and install the Spice PC Suite again.
6. On your computer, turn off synchronization applications or antivirus applications temporarily.

I hope its can help you

From: J. Naresh <j***@ymail.com>
To: "mustikamax@yahoo.com" <mustikamax@yahoo.com>
Original Email Sent: Sunday, September 9, 2012 12:22 AM
Hi

Got your mail address from your site. My spice m-6800 flo in not connecting to my window 7 pc in pc suit mode , but is connecting in charger mode only. Tried many things with no result , will appreciate if u could guide me to resolve the issue.

Thanks
Naresh

Topic : Asked Why Kies Samsung doesn’t Connect?.

Answer : Hi Captain, If you have any connection problems, please follow the instructions below:

USB connection:

1. On your computer, turn off synchronization applications or antivirus applications temporarily.
2. Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
3. Check that the cable is properly connected to the PC and to the phone.
4. Alternatively, try to use another USB port on the PC.
5. Turn the phone off and then back on.
6. Your USB drivers may need to be reinstalled: just uninstall and install the Samsung PC Suite again.

Bluetooth connection:

1. Make sure that Bluetooth is enabled on both your PC and on the phone.
2. Try turning the phone off and then back on.
3. Remove your phone in the Bluetooth configuration panel on the PC and run the Phone
4. Connection wizard again.

Infrared connection:

1. Make sure that infrared is activated on your PC and on the phone.
2. Make sure that the infrared ports of the phone and the PC face each other and are within range.
3. Reinstall the infrared device on the PC (please refer to the manufacturer’s documentation).

Reinstall  pc suite, make sure you have all the drivers installed. Restart phone, keep usb debugging on, and keep usb mass storage mode off. It should work. If not, repeat a couple times, change the com ports ( usb slots ). Also make sure you are using original company provided usb cable.

If still not, then screw it.   pc suite has no potential benefits. It’s not like itunes or zune… You can do all the stuff without it; like transferring files, backing up data, connect to internet etc… Just don’t bother much if nothing of above mentioned tips work for you

Original Question Submitted on 2012/11/01 at 9:42 am

i downloaded the software but it is not connecting.

Asked by : captain
<c*****69@ yahoo.com>

Hi Mandy, follow this instruction to download and install the Samsung GT E1360 Kies Software :

1. Please find download link below and click the software that you want to download.Save to your disk to get setup installation file.
2. Open setup file to run the installation on your computer
3. Connect your  Samsung GT E1360 to PC via cable data
4. Restart your PC and your Phone
5. If successfully you can see your Samsung device on your pc to manage them

• Download link Kies Samsung PC Suite
• Download link New PC Studio Samsung
• Download PC Studio Ver. 3 Samsung
• Download page PC suite Samsung

Another unofficial trial software,you need to buy to get full version :

• Data Pilot Samsung Software

If does not recognize please follow the action:

1. On your computer, turn off synchronization applications or antivirus applications temporarily.
2. Make sure that you are using a compatible cable (we strongly recommend that you use a DCU-65 USB Cable).
3. Check that the cable is properly connected to the PC and to the GT E1360 phone.
4. Alternatively, try to use another USB port on the PC.
5. Turn the phone off and then back on.
6. Your USB drivers may need to be reinstalled: just uninstall and install the PC Suite again.

Question From: mandy <m****************@ sky.com>
Question Sent : Monday, September 3, 2012 4:12 AM
Question Text :

hi

I,ve just download pc suite for my samsung GT E1360

off your web page but when i put the data cable in it tells me the usb device attached to this computer has malfunctioned and windows does,nt recognise it.

Do you have any idea why it wont work please,I have another samsung phone and the cable works ok with that one but it this one i want to put ringtones on.

Any help will be much appreciated

mandy